Education

• Grade 12 Certificate
• 3-year freight forwarding related qualification at NQF level 6

Knowledge and experience

• 10 years Seafreight experience in Freight Forwarding Industry of which 5 years were in a supervisory capacity
• INCO Terms
• Process knowledge on the movement of goods throughout the supply chain
• Basic international trade principles. Container understanding/usage
• Rate and proposal implementation and maintenance
• Understanding of international currencies
• Customs and other statutory parastatals cargo clearance procedure
• Freight forwarding and clearing document flow procedure. Geography
• Critical thinking skills, problem solving techniques, excellent time management skills
• Delegating, coaching, mentoring and counselling
• Encouraging-motivating a comfortable working environment
• The ability to organise a team effectively and efficiently
• Execution of functional business objectives and strategies
• Computer literacy (Ms Office, Word, Excel, PowerPoint and Outlook)
• International Trade principles and procedures. External Business Environment
• Customer centric. Good communication skills (Verbal and Written)
• Action and result orientation. Sound Administration skills
• Financial acumen. Change management ambassadors
• Managing and resolving conflict
• Assertiveness, Initiative, Proactive, Independence, Integrity and diplomacy

Advantageous attributes

• Customer service orientation - able to handle a demanding customer environment.
• Dynamic self-starter that works independently and can handle pressure.

Overall responsibilities include 

• Manage and oversee the freight movement of cargo
• Administration of shipment file
• Monitor and report service providers’ performance
• Sales and servicing
• Management of Seafreight channel
• Financial Management
• Cost sheet level sign off
• Comply with the requirements of the quality management system