We are looking for a client‑focused Business Development Manager to cultivate new opportunities and deliver exceptional value to our customers. This will be based at our Durban Branch in Grindrod House 

Education

• Matric
• 1 year Sales and Marketing related qualification at NQF level 5

Knowledge and experience

• 5 years working experience as a sales representative in a service industry of which at least last 3 consecutive years were in the clearing and forwarding industry
• Servicing & marketing principles & practice. International Trade principles & practice
• External business environment. Company service charge rates
• Tariff calculation concepts
• Company terms of payment
• Computer literacy(MS Office Package)
• Carrier & depot conditions of trade
• National currencies and international codes. INCO Terms
• Verbal communication – advanced
• Business opportunism. Presentation & Negotiation
• Client/service orientation. Situation analysis & problem solving
• Judgment & decision making. Creative & innovative thinking
• Interpersonal sensitivity
• Estimate and pricing analysis and knowledge
• Discipline in maintaining required weekly call ratio
• Discipline in acquiring quality not quantity client base

Advantageous Attributes

• Customer service orientation - Able to handle a demanding customer environment.
• Good problem-solving and decision-making skills.
• Dynamic self-starter that works independently.
• Ability to handle pressure.
• Can communicate within the team and contribute to the overall success of the team.
• Adaptable as this is a constantly changing environment.

Overall responsibilities 

• Acquire New Business for both Air and Sea.
• Facilitate processing of credit application
• Implementation (New and existing client)
• Client Servicing
• Record client information
• Report on Sales Activities
• Cost freight movements and prepare service estimates
• Comply with the requirements of the quality management system